High Speed Off Road RC Cars Big foot Monster Truck Toy
- You can contact us by E-mail, station letter, online order message, we will respond promptly.
- Working time:Monday to Friday 9:00-18:30 Saturday to Sunday 9:00-17:00 (Beijing time). Except holidays!
- When you place an order, please choose the shipping method and payment. Once the payment is completed, we will be shipped within 3 days.
- Reduce the purchase price reporting, reducing the payment of customs duties. Please contact us to provide the amount you want to declare.
- Please ensure that the correct contact name, address, zip code, and telephone (Russia recipient’s name is full name).
- Before sending the product, we will strictly check the product, we will provide you with qualified products. Before packing, our product will be real photographs, as evidence of response to malicious claims disputes.
- We do not guarantee delivery time on all intemational shipments due to differences in customs clearing times in individual countries. Which may affect how quickly your product is inspected.
- Buyer is responsible for all additional customs fees, brokerage fees and tariffs, these additional costs may be charged at the time of delivery.
- After the package is issued, we will continue to follow up the parcel shipping routes and arrival times.
- When the package receipt, be sure to check the package for damage.
- In transit product damage or loss, which is the uncontrollable factors. Please contact us and we will make the logistics company claims. Please do not put all the responsibility attributed to us.
- For product is not working properly, or damage caused by improper operation, please contact us explaining the situation, we will solve for you, this is not a big problem.
- If you receive the item within 7 days for any reason to a replacement product or a full refund, we will meet your requirements. However, the buyer should return the product to us, make sure that the product is returned in its original condition. If the item is returned damaged or lost, the buyer will be responsible for such damage or loss, we will not give the buyer a full refund.
DISPUTES AND PROCESSING
- When you lift the dispute or leave negative feedback, please contact us in advance, we will be happy to help you solve the problem.
- For there is no communication and consultation, mention disputes buyers. We no longer provide after-sales service, and refuse any request made by the buyer. We will submit all the evidence to the AliExpress platform, to respond.
- Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
- If you have any problems with our items or services. Please before you leave negative feedback, contact us first. We will do our best to solve any problems and provide you with the best customer services.
- Buyers give 5 star review, we will periodically send coupons to you and hope you come again!